Frequently Asked Questions

Buffalo Room Refresh offers three core service areas: interior styling, home organization, and staging. Styling includes new decor, restyling existing furniture, sourcing vintage and resale pieces, and paint or wallpaper selection. Organization covers mudrooms, entryways, playrooms, pantries, closets, and AirBnB or rental property setups. Transition and staging encompasses home sale preparation, nursery and toddler room transitions, move-in setup, and housing setup for medical residents and fellows. All services are structured across three engagement tiers — DIY Plan, Collaborative, and Full Service — so you can choose the level of involvement and investment that fits your situation.

Project fees are based on time and travel, so pricing varies by scope and service tier. The DIY Plan is the most affordable — you pay for the consultation and receive a written plan to execute yourself. Collaborative projects involve shared effort, keeping costs lower than Full Service. Full Service covers everything from shopping to final styling and represents the highest investment. Collaborative and Full Service projects begin with a paid 1-hour in-home consultation. A core part of the Buffalo Room Refresh approach is sourcing vintage, resale, and secondhand pieces to deliver high impact at a fraction of retail prices. Reach out via the contact form for a project-specific estimate.

Buffalo Room Refresh serves Buffalo and the greater Western New York region, including Tonawanda, Amherst, Clarence, Williamsville, Orchard Park, East Aurora, Hamburg, Lancaster, Depew, Elma, Cheektowaga, West Seneca, and surrounding Erie and Niagara County communities. Project fees include a travel component, so most locations within the region can be accommodated. If you're unsure whether your area is covered, reach out — we're happy to discuss options and find an approach that works.

After you submit the contact form, we'll follow up to learn more about your space, goals, and budget. From there, we'll decide together which service tier fits best. Collaborative and Full Service projects begin with a paid 1-hour in-home consultation where we walk through your space, take measurements, and gather everything needed to build a custom proposal. After the consultation, you'll receive a detailed written plan outlining the vision, recommended changes, sourcing ideas, and next steps. Pace and structure from that point depends on the tier you've chosen and your personal timeline.

The DIY Plan is a consultation service: we visit your home, walk through it with you, and deliver a detailed written plan — style direction, spatial changes, shopping recommendations — that you implement on your own schedule. Collaborative is for clients who want hands-on support but are willing to do some of the legwork themselves, splitting responsibilities in a way that fits your budget. Full Service is the complete experience: we handle everything from vision to shopping, sourcing, and final styling. You show up to a transformed space. Collaborative and Full Service projects begin with a paid in-home consultation.

Yes! Whether you're launching a new short-term rental, refreshing a stale listing, or furnishing a long-term rental unit for the first time, we can help create a space that photographs well, feels welcoming, and holds up to regular use. The approach focuses on durable, budget-conscious sourcing — vintage and resale finds are especially practical in rental contexts. We have experience working within the tight timelines typical of rental property turnovers and can accommodate the practical constraints of investment property ownership.

Timeline varies by service tier and project scope. A DIY Plan consultation takes 1–2 hours on-site, with the written plan delivered shortly after. Collaborative and Full Service timelines depend on the size of the space and how much sourcing is required. A single-room Full Service project typically takes 1–3 weeks from consultation to completion; multi-room projects take longer. Sourcing vintage and resale pieces — a hallmark of the Buffalo Room Refresh approach — can occasionally extend timelines, but consistently delivers uniqueness and value that off-the-shelf purchasing can't match. We'll give you a realistic estimate at the consultation.

We accept major credit cards, Venmo, and PayPal. A discount is available for check or cash payment. New York residents are charged applicable sales tax. Payment details — including any deposit requirements — are discussed during the initial consultation and outlined clearly in your project proposal.

We source the right materials to suit each project first and foremost — drawing from local vintage and resale shops, national retailers, online marketplaces, and secondhand platforms. We also have relationships with brands we love, including Sherwin-Williams, Quince, Article, West Elm, Crate & Barrel, CB2, Rejuvenation, and Pottery Barn. We also love supporting local vendors wherever it makes sense. If you have preferred stores or brands you love, they can absolutely be incorporated.

Buffalo Room Refresh focuses on interior styling, organization, and design direction rather than physical trades work. We typically do not perform painting, carpentry, furniture fabrication, or installation directly. However, we handle smaller installables such as curtain rods, shelving and closet setup in cases where it does not make sense to bring in a 3rd party. If desired, we can source trade partners and manage the engagement on your behalf.